Elizabeth R. is the most caring and compassionate caregiver we have come across. She is always very cheerful and upbeat with my wife who looks forward to seeing her every morning. She is very delicate in handling my wife and always explains what is being done and options offered still giving my wife control in her care. I couldn’t have asked for a more professional and customer service oriented Agency. Great job Elite Care At Home!
My sister WG has been with your Agency since Jan 2013 and I am impressed with the service your Agency has given her. I just changed Agency’s to Elite Care At Home because I could never reach anyone in the office during the week never mind the weekends. I feel confident knowing your Agency is accessible after hours in case of an emergency and it’s an office staff member who answers the calls. Keep up the great work!
Edgar N. has been a pleasure to have in our home helping my father stay independent for quite a few years now. He is a pleasure to have and very responsible & respectful. Edgar truly understands my father and is very patient with him. This is a perfect match. The Agency is always very helpful with the scheduling needs of my father. We can always count on them for last minute changes and giving our family peace of mind that a back up aide will be there for us.
Elena has been a blessing coordinating the care for my father. She has been able to match my father’s needs with the right staff member who understands my father and is sensitive to his needs. I love that your Agency employs male nursing assistants who are caring and compassionate.
I just wanted to say that both my mother and I just love Ms. Louise B. She is such a beautiful person who touched my family’s lives. She showed my father total adoration, respect, honor and the lover for another human being. She touched our lives in a time that was so hard for me and my mother. I could not have picked a more wonderful person to be there for my dad. If you have any outlets to pay or in some way show appreciation for an employees devotion and excellent work, she would be the best candidate. I adore her and miss her presence in my life. To Ms. Louise B.-May God Bless you with all that you give to others.
We are so fortunate and grateful to have Barbara B. as a companion for my dear husband Phil. Barbara and Phil have bonded so that when I am with them I feel like the “other woman” in Phil’s life. The two of them have their own way of communicating since Phil has aphasia and can not speak. They laugh all of the time. Barbara recognizes the things that Phil can still do by himself and she lets him have his independence as much as possible. The other day Barbara told me that she can look in his eyes and know what his mood is. Barbara is very attentive to my husband. I also hear from a variety of people on the campus of Miami Jewish Health Systems that they see Phil and Barbara walking around or participating in activities together. Unless you are a caregiver, one can’t even imagine what a relief it is that your loved one is taken care of like Barbara watches over my husband, Phil.
Good Morning: The last couple of weeks have been a blur. I would have written sooner. My wife had battled pancreatic cancer for close to the last two and a half years. When we called hospice we had arrived at the “end game.” We really had no idea what to expect from them or the nurses who would be our constant companions til the end came. I want you to know exactly how much my family and friends appreciated the loving care, comfort and skill of your nurses. Both Sashienne R. and Maria Ela G. need to be singled out and applauded because no one could have done a better job. They showed kindness, compassion, smarts and were able to anticipate my wife’s needs with an uncanny attention to detail. For nearly a week Sashienne and Maria Ela became a part of our family. They were both there as each crisis rose and was handled. They made a very tough, difficult situation into something we could process. I needed to thank them and your Agency for the great work being done.