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I never have to worry about someone rude picking up the call and adding to my caregiver stress. Beatriz is always attentive and so respectful. We have Yensy as our nurse and she is so sweet and caring with my family member. She is willing to educate us and is very professional and respectful. We are very happy to know we can count on Elite with their services for our medically complex family member.
Response from the owner 17:39 24 Feb 25
Hello Julia, thank you so much for your kind words about our staff! We're thrilled to hear your family is having a great experience with our company. It really means alot to us that you took the time to share your experience with us. 
Good company
Response from the owner 15:11 23 Apr 25
Thank you so much Teodora! We are so happy to have you as one of our amazing caregivers! 
Great staff! Always helping us with everything we need. Zero complaints. We love the owner of the agency. Would recommend to ederly/disabled/special needs who lives in South Florida.
Response from the owner 18:36 10 Jan 25
Thank you so much for your kind words, Randy! We’re thrilled to hear that you’ve had a positive experience with our team at Elite Care At Home. Providing excellent service to our clients, especially those with special needs, is our top priority. We truly appreciate your recommendation and look forward to continuing to assist you in the future. If you ever need anything, don’t hesitate to reach out! 
This company’s only concern is for the therapist and squeezing in as many appointments in a day as possible. They call you the day of, saying they’re in the area and expect the patient to be ready and available. They refuse to schedule (day and time) as it doesn’t fit into piling on same day appointments for their therapist. There is absolutely no concern for the patients and their needs. And equally disappointing, they pull you look tired and are running out the door 25-30 minutes into your appointment. Think twice, maybe even three times before using this company.
Response from the owner 16:44 03 Jan 25
We sincerely apologize that your interaction with our therapy team did not meet your expectations. As explained over the phone, the therapy team will now call you a week prior to your appointment and not the day before as they schedule their routes. We hope this change to your schedule will meet your expecations. 
Response from the owner 14:33 16 Dec 24
Hello Ketline, thanks for the great review! 
I had an exceptional experience with the agency. Very professional and friendly. I recommend it 100%
Response from the owner 16:06 07 Sep 24
Thank you for your recommendation and kind words. We appreciate your support! 
In my opinion, it is an excellent agency, both the group of workers and the service it provides us and concerned about its HHA workers.
Response from the owner 14:44 29 Aug 24
Muchas gracias por tu servicio a la agencia y los clientes. Te apreciamos mucho! 
Very good service. Excellent fast and efficient telephone service. Quick help. A thousand blessings for the representatives and for all the HHA. God help us daily in such beautiful responsibility.🙏🙏🙌🙌🎈🎈
Response from the owner 13:38 16 Nov 24
Muchas gracias Martica por sus lindas palabras. Aquí en Élite Care At Home la misión es de dar excelente servicio. Déjelos saber en qué la podemos ayudar. 
Good treatment and attention and very fast when filling out the applications and very detailed information
Response from the owner 17:20 25 Aug 24
Thank you for appreciating our efficiency and detailed information. Your feedback is valued. 
My experience in this place has been wonderful. I have found a group of managers who work all the time to keep their clients happy and satisfied. The best thing that has happened to me in my life.
Response from the owner 17:53 17 Aug 24
We're glad to hear you had a wonderful experience. Your satisfaction is our priority. 
